Skip to main content
MailZak Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. MailZak
  2. General

General

Troubleshoot

  • "User: arn:aws:iam::962701209073:user/MailzakAws is not authorized to perform: SNS:Subscribe on resource: arn:aws:sns:eu-west-1:962701209073:mailzak"
  • "The security token included in the request is invalid."
  • "The request signature we calculated does not match the signature you provided. Check your AWS Secret Access Key and signing method. Consult the service documentation for details..."
  • "The AWS Access Key Id needs a subscription for the service"
  • "Your account is suspended because of non payment of your invoice. Please contact help@mailzak.com to resolve this."
  • "You won't be able to send it until your SES account is out of sandbox mode. Have you requested production access (http://docs.aws.amazon.com/ses/latest/DeveloperGuide/request-production-access.html) for your selected region?"
See all 7 articles

FAQs

  • How to request for Production Access for your Amazon SES account.
  • How can I best schedule the mails for remote geographies? Is there timezone based scheduling?
  • How will I get to know about my Campaigns performance?
  • How do I add my contacts? Is there any bulk upload option?
  • Is it easy to setup Mailzak?
  • How much does it cost to use MailZak?
See all 7 articles
MailZak
Powered by Zendesk